Service Engineer

Galway, Ireland

This job is not available anymore.

QUIPTECH is a leading distributor in Europe and Mexico of capital equipment for the electronic and medical device manufacturing industries.

We are currently recruiting for a highly qualified service engineer to provide technical support, equipment installations, training, trouble-shooting and breakdown assistance to all customers. The role will primarily be based at a key customer site near Galway City but will also require some nationwide travel on occasion. 

Key Responsibilities:

• Carry out equipment installations and commissioning.

• Provide training to customers

• Repair and service all the machinery and equipment when required.

• Responds to customer complaints; evaluates and resolves problems of the customer

• Provides customers with regular reports and feedback on their service requests;

• Develops and maintains relations with customers;

• Assess equipment needs and determine system requirements

• Offer sales support

• Confer with sales teams to understand client requirements

• Recommend equipment upgrades to customers

• Explain to customers how improvements will reduce costs or increase production

• Assist in researching and developing new products

Skills & Experience :

• Strong technical background, with capabilities in electrical, mechanical & software control

• Experience with SMT manufacturing equipment, is an advantage

• Proven track record in service

• Ability to systametically fault find

• Capable of demonstrating equipment to customers.

• Enthusiastic, driven with positive attitude.

• Honest, reliable and able to work alone.

• Good customer service skills.

• Full clean drivers licence.

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