Warehouse Customer Administrator

Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Warehouse Customer Administrator, to join our busy team located in Dublin 15. 

Responsibilities:

• Deal with customer enquiries by phone and email.
• Develop good business relationships with new and existing customers
• Deliver first class customer service
• Liaise effectively with internal team members to complete tasks and distribute information
• Increase customer satisfaction by solving problems and identifying improvement areas
• Perform various actions, reporting, and input of information on SAP and various other operating systems as required
• Compile and manage the regular communication of various reports to customers
• Take part in various stock, or goods in/ goods out, related activities

Skills and Experience

• At least 2-3 years’ experience in a similar role
• Ability to identify customer needs and provide high level of customer service
• Confidence to discuss the benefits and features of products
• Good communication, organisational and administration skills
• Flexible and Pro-active attitude
• Ability to embrace new ideas / initiatives when they arise
• Experience of SAP or similar ERP system
• Strong Microsoft office skills such as Outlook, Excel, Powerpoint, Word

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