Warehouse Customer Administrator

Dublin, Ireland


Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Warehouse Customer Administrator, to join our busy team located in Dublin 15. 

Responsibilities:

  • Deal with customer enquiries by phone and email.
  • Develop good business relationships with new and existing customers
  • Deliver first class customer service
  • Liaise effectively with internal team members to complete tasks and distribute information
  • Increase customer satisfaction by solving problems and identifying improvement areas
  • Perform various actions, reporting, and input of information on SAP and various other operating systems as required
  • Compile and manage the regular communication of various reports to customers
  • Take part in various stock, or goods in/ goods out, related activities

Skills and Experience

  • At least 2-3 years’ experience in a similar role
  • Ability to identify customer needs and provide high level of customer service
  • Confidence to discuss the benefits and features of products
  • Good communication, organisational and administration skills
  • Flexible and Pro-active attitude
  • Ability to embrace new ideas / initiatives when they arise
  • Experience of SAP or similar ERP system
  • Strong Microsoft office skills such as Outlook, Excel, Powerpoint, Word


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