Retail Supervisor

Production Equipment Europe is a leading industrial distributor supplying over 90,000 products to customers nationwide. We are currently recruiting a Retail Supervisor for our Safety Direct Division to play a critical role in the promotion of sales, marketing, customer service and brand development. 

Responsibilities

• Responsible for all sales activities including sales, marketing, customer service and brand development
• Develop good business relationships with all new and existing customers
• Deliver first class customer service at all times
• Resolve customer complaints as effectively as possible
• Merchandising the floor space to maximise sales
• Participate as a project team member and drive relevant projects through to implementation
• Lead and train the team of Retail Store Assistants
• Ensure to keep up to date with applicable regulations and safety legislation
• Work as part of a team to organise in-store promotions
• Increase business by maximising sales to each customer
• Inform customers of the technical benefits of our products and have the confidence to discuss in great detail
• Other duties as assigned from time to time
• Develop relationships with supplier representatives
• Stay in touch with current market trends and innovations

Skills and Experience 

• Experience in a similar role would be an advantage
• Driven with a passion for a career in sales and/or customer support
• Ability to identify customer needs and maximise sales opportunities
• Good communication, organisation and administration skills
• Flexible and pro-active attitude
• Ability to bring new ideas/initiatives to drive sales
• A technical or marketing background would be a distinct advantage
• Strong people management and leadership skills

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