Receptionist

Galway, Ireland


Receptionist - Galway

Production Equipment Europe is a leading industrial distributor supplying over 75,000 products to customers nationwide. We are currently recruiting for a Receptionist to work at our head office in Galway to play a critical role in managing our front desk and providing a supporting role to our internal teams.

Responsibilities

 

  • Answering the main-line phone, managing the call enquiries and responding to emails.
  • Receive, sort and distribute daily mail.
  • Ordering office stationery and monitoring stock.
  • Scan, file and maintain paper or electronic documents and records.
  • Develop good business relationships with all staff, suppliers, visitors and customers
  • Provide support to internal teams as required
  • Administer general office duties, greet visitors, manage internal meeting rooms etc. 
  • Create a welcoming environment in the office
  • Co-ordinate with HR and Operations with ad-hoc company events, projects etc.
  • Recognise, document and escalate customer issues or trends following appropriate communication          and escalation channels where required.
  • Stay up to date on product knowledge and keeping up to date on product material.


Skills & Experience

  • Good communication, organisational and administration skills.
  • Experience working with multinational organisations would be preferred.
  • Confidence to discuss the benefits and features of our products.
  • Good communication, organisational and administration skills.
  • Flexible and Pro-active attitude
  • Ability to embrace new ideas / initiatives when they arise
  • Ability & Desire to deliver first class customer service.


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