Reception & Accounts Support

Galway, Ireland

Reception & Accounts Support - Galway

Production Equipment is a leading industrial distributor supplying over 85,000 products to customers worldwide. We are currently recruiting for a Reception & Accounts Support candidate to work at our head office in Galway. This person will play a critical role in managing our front desk and providing a supporting role to our busy Accounts Team.

Reception Duties 

  • Answering the main-line phone, managing the call enquiries, and responding to emails.
  • Receive, sort and distribute daily mail.
  • Ordering office stationery and monitoring stock.
  • Scan, file and maintain paper or electronic documents and records.
  • Develop good business relationships with all staff, suppliers, visitors and customers.
  • Provide support to internal teams as required.
  • Administer general office duties, greet visitors, manage internal meeting rooms etc.
  • Create a welcoming environment in the office.
  • Co-ordinate with HR and Operations with ad-hoc company events, projects etc.
  • Stay up to date on product knowledge and keeping up to date on product material.

Accounts Duties 

  • Upload Portal Invoices on Customer Portals
  • Post Credit Card Receipts in SAP
  • Allocate payments on Customer Accounts
  • Review, investigate and resolve open Customer Returns
  • Send out copy Invoices, POD's and Statements as requested.

Skills & Experience

  • Good communication, organisational and administration skills.
  • Experience working with multinational organisation's would be preferred.
  • Competency in MS applications including Word, Excel, Outlook, and ERP experience desirable.
  • Flexible and Pro-active attitude with attentions to detail and problem-solving skills.
  • Ability and desire to deliver first class customer service and embrace new initiatives as they arise.

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