Project Support Administrator

Kildare, Ireland


Project Support Administrator

Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Project Support Administrator, to work at our Kildare location. The successful candidate will play a critical role in maintaining service level and providing support to important domestic and international customers.

Responsibilities:

  • Document and distribute weekly reports, rollups and KPIs
  • Accurately enter data gathered by the program
  • Interpret data and make it presentable
  • Manage several different IT systems to support the on-site program
  • Support Project Manager to ensure high level of customer service
  • Liaise with the program manager daily
  • Retain flexibility to react to ever changing customer requirements
  • Recognise, document, and escalate project issues or trends
  • Deal with customer enquiries by phone, email and in person
  • Deliver first class customer service at all times
  • Assist with training co-ordination for new hires

Skills and Experience

  • At least 2-3 years’ experience in a similar role
  • Excellent communication, organisational and administration skills
  • Strong IT/systems experience
  • Experience working with Microsoft Office package such as Outlook, Word, Excel
  • Previous experience using Power BI or similar package of benefit
  • Confidence to discuss the project specifications with customer
  • Flexible and Pro-active attitude
  • Ability to embrace new ideas / initiatives when they arise
  • Ability to work under pressure in a fast-paced environment
  • Ability to multitask, prioritise and manage time efficiently
  • Must possess a very high attention to detail

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