IT Support Administrator

Galway, Ireland


Production Equipment Europe is a leading industrial distributor supplying over 80,000 products to customers across Europe. 

We are looking for a skilled IT Support Administrator who will maintain our IT systems and networks to execute technical and administrative tasks and maintain our computers and networking systems to their maximum capacity with greatest efficiency.

This is an exciting opportunity for an energetic and ambitious individual to join a fast-paced team, where they can develop themselves further through exposure to key projects in a multinational environment.

 

Responsibilities 

Install and configure software, hardware and networks

Monitor system performance and troubleshooting issues

Assist with ensuring security and efficiency of IT infrastructure

Upgrade systems with new releases and models

Set up new accounts and workstations.

Build an internal wiki with technical documentation, manuals and IT policies

Provide technical support to all employees

Design, plan and execute training on the use of systems and networks

Install and configure hardware equipment and software programs

Oversee, track and measure system and network performance

Perform troubleshooting and execute needed repairs

Execute different maintenance activities when needed

Work with other IT professionals to ensure upholding IT standards

Perform other ad-hoc projects or tasks as assigned


Skills & Experience 

Previous working experience in a Support or Network Administrator or similar role.

Experience with databases and patch management.

Knowledge of system security.

Familiarity with various operating systems and platforms.

Resourcefulness and problem-solving aptitude.

In-depth knowledge of a variety of IT systems, databases and applications

Familiarity with TCP/IP protocols and LAN/WAN configuration

Hands-on experience with troubleshooting and repairing complex IT issues

Strong communication, presentation and interpersonal skills

Strong attention to detail with competent vocabulary

BA Information Technology, Computer Science or similar relevant field

Any relevant additional certification will be an advantage.

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